Email is the fastest way to reach Jaggaro, the company behind SnapToolz. There's no ticket queue and no chatbot — every reply comes from Pritam Brar (Founder of Jaggaro) personally.
Jaggaro · Punjab, India
Email is the best way to reach us about almost anything: a bug report when a tool gives a wrong result or chokes on a file, a feature requestfor a format or option we don't support yet, a privacy or security question about how your files are handled, or a partnership, press, or integrationenquiry. Because SnapToolz runs entirely in your browser, we can't see your files or your history — so the more context you give us, the faster we can help.
When you write, please include the exact tool URL, the browser and operating system you're using, the type of fileinvolved, and a short note on what you expected versus what actually happened. A screenshot or the error text, where relevant, saves a round-trip. We're a small independent studio, so expect a personal reply — typically within 1–3 business days.
Before you write, it's worth checking the FAQ and the support page — many common questions about installation, offline use, and specific tools are already answered there, and you'll get an instant answer instead of waiting on email.
If a tool gave you a wrong result, missed an edge case, or just isn't behaving — let us know. Include the file format, browser, and a short description of what you expected vs. what happened.
Email hellojaggaro@gmail.comFound a vulnerability? Please report it privately first so we can fix it before disclosure. We take privacy issues seriously — SnapToolz' value depends on it.
Email hellojaggaro@gmail.comIf a tool doesn't work with your screen reader, keyboard, or other assistive tech, please tell us. Mention the tool URL and the assistive tech you're using.
Email hellojaggaro@gmail.comAnything else — translations, integrations, embedding tools elsewhere, press inquiries — drop a note and we'll get back within a few days.
Email hellojaggaro@gmail.comResponses are typically within 1–3 business days. Phone is best for time-sensitive issues only.
